
We are: Focused, Professional and Responsive.
QPG partners with local governments to modernise business operations, freeing up resources to focus on core business activities that will better meet the needs of the communities that they serve.
QPG is a Local Buy pre-qualified supplier for Customer Service, Rates, Accounts Payable/Receivable and Payroll
Through the development of innovative new service delivery models, QPG assists councils with objectives such as:
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Sharing services to optimise the use of resources, assets and time freeing up local councils to focus on strategic issues
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Scoping new customer service/transactional service related business process challenges
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Reorganising services around community needs
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Developing business cases to support strategic investment decisions
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Introducing a lasting culture of continuous service improvement
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Improving outcomes from interactions between a council and its customers
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Delivering targeted financial efficiencies.
Opportunities for your council to partner, share and save are endless.
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"Doing things once collectively is undoubtedly smarter and cheaper than unnecessarily replicating the same thing 20, 50 or 125 times independently."
- Cr Paul Bell, President LGAQ. |
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"Greater benefits for comparably lower costs, shared services is about putting ratepayers at the heart of all council business."
- Jim Soorley, Former Lord Mayor and QPG Chair. |
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"Ipswich is changing. Vibrant economic growth and challenging demographic conditions mean that we need to look at doing things differently. Our 10 year partnership with QPG will equip our city to provide excellent, sustainable services to our customers well into the future"
- Carl Wulff, CEO Ipswich City Council. |